This Privacy Policy explains how Khanan Tech collects, uses, and shares information, and the choices you have regarding your information.
The information collected by our company includes the client’s name, e-mail/ snail mail, phone number and credit card number. These are pieces of information that the client provides the company while ordering or while saving the information with our company. We may also use the email addresses or snail mail addresses which we receive through our mailing system for comments, queries etc.
The Client voluntarily provides the aforementioned information while he makes a payment for our Services. We use the contact information to keep in touch with the Client regarding their design work or any queries.
We also save browsing records of our Clients, such as the sections they visit the most, the packages they are interested in the most, so that we can serve them better next time.
Primarily, we use the collected information to process the orders made by the Clients. We use their e-mail address to send them an order confirmation notification. Additionally, we use the phone number to call the Client for any queries or notifications.
While not guaranteed, we may also use the Clients’ contact information to notify them of any updates in our Web Site or Services, or inform them of any new features or packages that we introduce in the future.
We avoid, and discourage, the use or sharing of any Personal information provided to us by the Client in complete confidence, to any Third party or another Client.
We secure the information that the Clients provide on our Web Site, through the SSL certificate which encrypts the entire Web Site and all its contents.
Our Clients can access the information that they have saved on our Web Site by entering their credentials on the sign in form. Once they log in, they have access to all the information and previous activity that is saved on the Web Site.
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly, we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
We hold a policy of using the pseudonym to ensure the following:
With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
Our Web Site uses cookies to save the browsing activities of our Clients. Cookies are identifiers which transfer from the Web Site into the Clients’ computers via the Web Browser. We use it to help the Client find the information that is saved whenever they come back to the Web Site.
The Privacy Policy is strictly enforced by Khanan Tech and all its employees. We may change, remove, or amend a section in the Privacy Policy without prior notice, and it is the responsibility of the User or Client to review these Policies from time to time to observe any changes and avoid any problems.
At Khanan Tech, we use text messaging as a means of communicating with you about your services and updates. By providing your mobile number, you consent to receive SMS messages from us. Standard messaging rates may apply, and the frequency of messages may vary depending on your engagement with our services.
Key Points:
We strive to provide clear and effective communication and appreciate your understanding and cooperation.
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